Privacy Policy

This Privacy Policy describes how Wioctye(hereinafter referred to as the "Website", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, shop on Wioctye(hereinafter referred to as the "Website"), or otherwise communicate with us about the Website (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a Website visitor, or another individual whose information we collect under this Privacy Policy.
Please read this Privacy Policy carefully.

How We Collect and Use Your Personal Information
When you use our Services, we may collect various types of personal information. For example, your name, email address, and phone number provided when you register for an account; the shipping address and payment information submitted when placing an order; the content of messages sent when communicating with our customer service; and behavioral data generated when you browse the Website, such as the products viewed and the pages you stay on.

We use this information to complete order processing and delivery, respond to your inquiries, improve the Website's features and services, provide you with personalized product recommendations, and comply with relevant legal requirements. We will not use your personal information for other purposes unrelated to the Services unless you explicitly consent.

Cookies
Our website uses cookies, which are small data files stored on your device. Cookies help us remember your login status, shopping cart content, and analyze your browsing habits to optimize the website experience. You can reject or delete cookies through your browser settings, but this may affect the normal use of some website features.

How we disclose personal information
Under normal circumstances, we will not disclose your personal information to third parties. However, we may disclose it in the following circumstances: to complete the order, provide the necessary delivery information to the logistics service provider responsible for delivery; provide relevant information to government agencies or regulatory authorities as required by law; transfer personal information as part of the business assets to the relevant party when there are business changes such as mergers, acquisitions or asset transfers, and the recipient must comply with the provisions of this Privacy Policy.

Third-party websites and links
Our website may contain links to third-party websites, which have independent privacy policies. We are not responsible for the privacy of these third-party websites and recommend that you review their privacy policies before visiting.

Children's data
Our services are not intended for children under the age of 13, and we do not actively collect personal information from children. If we find that we have mistakenly collected children's information, we will delete the relevant data in a timely manner after we learn about it.

Security and retention of your information
We take reasonable security measures to protect your personal information from unauthorized access, use or disclosure, including data encryption, access control, etc. However, please note that no network transmission method can guarantee absolute security, and you need to understand that there are certain information security risks.
We will retain your personal information for the period required to achieve the purpose of collecting information, or for the period required by relevant laws. After the retention period, we will delete or anonymize the information in a secure manner.

Your rights
You have the right to access and correct your personal information, and you can also ask us to delete your information (in compliance with legal requirements) or limit our use of your information. You can make the above request by sending an email to contact@lienthelp24h.com, and we will process and respond within a reasonable time.
You also have the right to refuse us to use your information for marketing purposes, and we will respect your choice.

Complaints
If you have any objections to the way we handle your personal information, you can complain to our customer service team by sending an email to contact@lienthelp24h.com. We will investigate the complaint and respond within 30 days of receiving it. If you are not satisfied with the outcome, you may also seek assistance from your local data protection regulator.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When major changes occur, we will notify you through website announcements or emails, and the changed Privacy Policy will take effect from the date of publication. It is recommended that you check this page regularly to learn about the latest privacy protection measures.

Contact Us
If you have any questions or suggestions about this Privacy Policy, please send an email to contact@lienthelp24h.com and we will respond to you within 2 working days.